Datenschutzerklärung
Privacy Policy
Last updated: 18/06/2026
This Privacy Policy explains how Avelisse De collects, uses, stores and shares personal data when you visit our website, place an order, contact us or use our services.
Controller:
Avelisse De
Email:
contact@avelissede.com
Our website is operated through Shopify. Shopify provides the e-commerce platform that allows us to offer our products and services to you.
1. Personal Data We Process
Depending on how you interact with our website and online store, we may process the following types of personal data:
Contact Information
This may include:
- Name
- Email address
- Phone number
- Billing address
- Shipping address
Order and Transaction Information
This may include:
- Products ordered
- Order number
- Payment status
- Shipping information
- Returns, refunds or cancellations
- Communication related to your order
Payment Information
Payments are processed through secure payment service providers. We generally do not receive your full credit card or bank details.
Depending on the payment method used, payment providers may process certain information, such as:
- Payment method
- Payment confirmation
- Transaction number
- Billing information
Communication Data
When you contact us, we process the information you voluntarily provide, such as:
- Your message
- Your order number
- Attachments, photos or documents
- Your contact details
Technical and Usage Data
When you visit our website, certain technical information may be processed, such as:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Date and time of access
- Interactions with our website
- Cookie and tracking information, where permitted
2. How We Collect Personal Data
We collect personal data in the following ways:
Directly from You
For example, when you:
- Place an order
- Contact us by email
- Use a contact form
- Subscribe to marketing communication
- Request a return or refund
Automatically Through Our Website
When you visit our website, certain technical data may be collected automatically, including through cookies, similar technologies or analytics tools.
From Service Providers
We may receive personal data from service providers that help us operate our store, such as Shopify, payment providers, shipping providers, analytics services or marketing services.
3. How We Use Your Personal Data
We use personal data only where there is a legal basis and only to the extent necessary for the relevant purpose.
To Process Orders
We use your data to:
- Process your order
- Handle payments
- Ship products
- Provide delivery information
- Manage returns, refunds and complaints
- Inform you about your order
To Communicate With You
We use your data to:
- Respond to your enquiries
- Provide customer support
- Resolve issues with orders
- Send important information about your order
To Improve Our Store
We may use usage data to:
- Improve our website
- Identify technical issues
- Optimise user experience
- Better adapt our products and services to customer needs
For Security and Fraud Prevention
We use personal data to:
- Detect fraudulent or abusive activity
- Enable secure payments
- Protect our website and customer accounts
- Comply with legal and regulatory requirements
For Marketing, Where Permitted
If you have given consent or where permitted by law, we may use your data to send you information about products, offers or updates.
You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email or by contacting us.
4. Cookies and Similar Technologies
Our website uses cookies and similar technologies to provide essential functions, improve the website and, where you consent, enable analytics or marketing features.
Cookies may be used to:
- Store your shopping cart
- Enable the checkout process
- Save language preferences
- Analyse website usage
- Show relevant advertising, where permitted
You can manage or disable cookies through your browser settings. Please note that some features of our website may not function properly if certain cookies are disabled.
Where required by law, we ask for your consent before using non-essential cookies.
5. Sharing Personal Data
We only share personal data where necessary, where legally permitted or where you have given consent.
Recipients of personal data may include:
- Shopify as our e-commerce platform
- Payment service providers
- Shipping and logistics providers
- IT and hosting providers
- Customer support tools
- Analytics and marketing providers, where permitted
- Authorities or legal bodies where we are legally required to do so
We do not sell your personal data.
6. Shopify
Our store is operated through Shopify. Shopify processes personal data to provide the technical operation of our online store, checkout, payments, security features and other e-commerce functions.
More information about how Shopify processes personal data can be found in Shopify’s Consumer Privacy Policy.
7. International Data Transfers
Some of our service providers, including Shopify or other technical providers, may process personal data outside the European Union, the European Economic Area or the United Kingdom.
Where personal data is transferred outside the European Economic Area or the United Kingdom, we ensure that appropriate safeguards are in place, such as adequacy decisions, standard contractual clauses or other legally recognised transfer mechanisms.
8. Data Retention
We store personal data only for as long as necessary for the relevant purposes or as required by legal retention obligations.
Data related to orders, payments, invoices and tax obligations may be stored for the legally required periods.
Communication data is stored for as long as necessary to process your enquiry, resolve issues or protect legitimate interests.
9. Security of Your Data
We take appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access, disclosure or alteration.
However, no transmission over the internet and no electronic storage method is completely secure. We therefore cannot guarantee absolute security.
10. Your Rights
If you are located in the European Union, the European Economic Area or the United Kingdom, you have certain rights regarding your personal data under applicable data protection laws.
These rights may include:
- Right of access
- Right to rectification
- Right to erasure
- Right to restriction of processing
- Right to data portability
- Right to object to certain processing
- Right to withdraw consent
- Right to lodge a complaint with a competent data protection authority
To exercise your rights, you can contact us at:
We may ask you to confirm your identity before processing your request.
11. Marketing Communication
If you subscribe to our newsletter or other marketing communication, we use your email address to send you relevant content.
You can unsubscribe at any time by using the unsubscribe link in our emails or by contacting us at:
Even after unsubscribing, we may still send you transaction-related messages, such as information about existing orders, payments or returns.
12. Children’s Data
Our website and services are not intended for children. We do not knowingly collect personal data from children.
If you believe that a child has provided us with personal data, please contact us at:
We will review the request and delete the relevant data where required by law.
13. Links to Third-Party Websites
Our website may contain links to external websites or platforms. We do not control the privacy practices of these third parties.
Please read the privacy policies of those websites before providing personal data to them.
14. Complaints
If you believe that we are not processing your personal data properly, you can contact us at any time:
You also have the right to lodge a complaint with the competent data protection authority.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time, for example if our data processing practices, service providers or legal requirements change.
The current version will be published on our website. The date of the last update can be found at the beginning of this Privacy Policy.
16. Contact
For questions about this Privacy Policy or the processing of your personal data, you can contact us at:
Business name: Avelisse De
Email: contact@avelissede.com